Privacy Policy
Effective Date: January 7, 2026
Last Updated: January 7, 2026
Momentum Lawn Care & Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at join.momentumlawncare.com or momentumlawncare.com (the "Site") or use our services.
Please read this Privacy Policy carefully. By using our Site or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
When you use our Site or request services, we may collect the following personal information:
- Contact Information: Name, email address, phone number, and physical address
- Service Information: Property size, service preferences, lawn care needs, and scheduling preferences
- Payment Information: Credit card details, billing address (processed securely through Stripe)
- Communication Preferences: Email and SMS opt-in status, marketing preferences
- Account Information: Username, password (if you create an account)
1.2 Information Collected Automatically
When you visit our Site, we automatically collect certain information about your device and browsing behavior:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, links clicked, referral source
- Location Data: Approximate geographic location based on IP address or GPS (with your permission)
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies (see Section 5 below)
1.3 Information from Third Parties
We may receive information about you from:
- Advertising Partners: Facebook/Meta, Google Ads (demographic data, ad engagement)
- Analytics Providers: Google Analytics (website usage statistics)
- Payment Processors: Stripe (payment confirmation, transaction details)
- CRM Systems: CoPilot CRM, HubSpot (service history, customer interactions)
2. How We Use Your Information
We use your personal information for the following purposes:
2.1 Service Delivery
- Provide lawn care services you request
- Process payments and send transaction confirmations
- Schedule appointments and send service reminders
- Communicate about your service (updates, changes, cancellations)
2.2 Marketing and Advertising
- Send promotional emails about our services (with your consent)
- Send SMS marketing messages (with your explicit opt-in)
- Display targeted ads on Facebook, Instagram, and Google
- Create custom audiences and lookalike audiences for advertising
- Measure ad performance and optimize campaigns
2.3 Business Operations
- Improve our website and services
- Analyze usage patterns and customer preferences
- Prevent fraud and ensure security
- Comply with legal obligations
- Respond to customer support inquiries
3. Information Sharing and Disclosure
We do not sell your personal information to third parties.
We may share your information with:
3.1 Service Providers
- Payment Processing: Stripe (PCI-DSS compliant payment processor)
- CRM Systems: CoPilot CRM, HubSpot (customer relationship management)
- Email Services: For sending transactional and marketing emails
- SMS Services: For sending text message notifications and marketing (Twilio, etc.)
- Cloud Hosting: To store and process data securely
3.2 Advertising Partners
- Facebook/Meta Pixel: We use Facebook Pixel to track conversions, build audiences, and optimize ads. Facebook may use this data according to their Data Policy: https://www.facebook.com/privacy/policy/
- Google Ads: We use Google Ads conversion tracking and remarketing. Google's privacy policy: https://policies.google.com/privacy
- Google Analytics: We use Google Analytics to understand website usage. Learn more: https://policies.google.com/technologies/partner-sites
3.3 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
4. Text Message (SMS) Marketing
Important SMS Disclosure:
By providing your phone number and opting in, you consent to receive automated marketing text messages from Momentum Lawn Care & Services at the number provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies.
To opt out at any time: Reply STOP to any text message. For help, reply HELP or contact us at (813) 252-1023.
We will never share your phone number with third parties for their marketing purposes without your explicit consent.
5. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience and analyze website usage.
5.1 Types of Cookies We Use
- Essential Cookies: Required for website functionality (session management, security)
- Analytics Cookies: Google Analytics (track pageviews, user behavior)
- Advertising Cookies: Facebook Pixel, Google Ads (conversion tracking, remarketing)
- Preference Cookies: Remember your settings and preferences
5.2 Your Cookie Choices
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
- Browser Settings: Most browsers allow you to refuse or delete cookies
- Opt-Out Tools:
- Facebook: Ad Preferences
- Google: Ads Settings
- Google Analytics: Opt-Out Browser Add-on
6. Data Security
We implement reasonable security measures to protect your personal information:
- Encryption: SSL/TLS encryption for data transmission
- Secure Payment Processing: Stripe handles all payment data (PCI-DSS Level 1 certified)
- Access Controls: Role-based access to customer data
- Regular Security Audits: Monitoring and vulnerability assessments
No security is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide services you've requested
- Comply with legal obligations (tax records, payment records)
- Resolve disputes and enforce agreements
- Maintain marketing lists (until you opt out)
You may request deletion of your data at any time by contacting us (see Section 10). We will delete your information within 30 days unless retention is required by law.
8. Your Privacy Rights
8.1 All Users
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out of Marketing: Unsubscribe from emails or SMS messages at any time
- Object to Processing: Object to our use of your information for certain purposes
8.2 California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: What personal information we collect, use, and share
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the "sale" of personal information (we do not sell your data)
- Non-Discrimination: We will not discriminate against you for exercising your rights
To exercise your rights: Email [email protected] or call (813) 252-1023
8.3 European Users (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, and data portability.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately, and we will delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending an email notification (if you've provided your email)
Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Momentum Lawn Care & Services
Zephyrhills, Florida
Phone: (813) 252-1023
Email: [email protected]
Website: https://momentumlawncare.com
12. Third-Party Links
Our Site may contain links to third-party websites (Facebook, Google, Stripe, etc.). We are not responsible for the privacy practices of these third parties. Please review their privacy policies.
13. Do Not Track Signals
Some browsers have "Do Not Track" features. We currently do not respond to Do Not Track signals. You can use the opt-out tools mentioned in Section 5.2 to control tracking.