Terms of Service

Effective Date: January 7, 2026
Last Updated: January 7, 2026

Welcome to Momentum Lawn Care & Services. These Terms of Service ("Terms") govern your use of our website at join.momentumlawncare.com, and momentumlawncare.com (collectively, the "Site") and our lawn care services (the "Services").

By using our Site, creating an account, or requesting services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Services Provided

1.1 Lawn Care Services

Momentum Lawn Care & Services provides professional lawn maintenance and care services in Zephyrhills, Florida and surrounding areas, including but not limited to:

1.2 Service Area

We provide services in the following ZIP codes in the Zephyrhills area:

Service availability is subject to geographic location and our capacity. We reserve the right to decline service requests outside our service area or if we are at capacity.

2. Account Creation and Customer Portal

2.1 Automatic Account Creation

When you enter your information on our landing page (join.momentumlawncare.com) and click "Continue," your customer account is automatically created. By completing this action, you agree to these Terms.

Your account provides access to a customer portal where you can:

2.2 Customer Portal Access

After successfully completing checkout and saving a payment method, you will receive a welcome email containing:

You are responsible for:

2.3 Account Eligibility

You must be at least 18 years old to create an account and use our Services. You must have authority to enter into this agreement and request services for the property address provided.

3. Service Scheduling and Pricing

3.1 Service Setup

When you request services through our Site:

  1. You select your property size (Small, Medium, or Large)
  2. You choose your service frequency (Weekly or Bi-Weekly)
  3. Pricing is displayed upfront based on your selections
  4. You save a payment method on file for recurring charges
  5. Services begin after you complete checkout and your account is created

3.2 Pricing Structure

Service pricing is based on:

All prices are displayed on our Site before checkout. Prices are in USD and subject to change as described in Section 3.3.

3.3 Price Adjustments

Important Price Change Policy:

For recurring services, we will provide 7 days' advance notice of standard price increases via email or SMS.

IMMEDIATE price adjustments (without prior notice) may apply if our crew discovers:

  • Overgrown grass or excessive vegetation
  • Numerous obstacles (toys, equipment, debris)
  • Hilly or difficult terrain not previously disclosed
  • Pet waste requiring cleanup
  • Other conditions requiring significantly more time or resources

In these cases, you will be notified immediately via SMS or verbal communication over the phone, and the adjusted price will apply to that service visit.

Continued use of services after a price change constitutes acceptance of the new pricing.

4. Payment Terms

4.1 Payment Method

Payment is processed securely through Stripe, a PCI-DSS compliant payment processor. We accept major credit cards and debit cards.

By providing your payment method, you authorize us to:

4.2 Payment Timing

⚠️ Important Payment Policy:

Your card will be charged IMMEDIATELY after completion of each service visit.

Charges are typically processed within minutes to hours of service completion. You will receive a receipt via email.

4.3 Failed Payments and Late Fees

If a payment fails or is declined:

  1. Immediate Action: We will attempt to process payment again
  2. Service Suspension: Your services will be paused immediately until the outstanding invoice is paid in full
  3. Late Fee: On the 3rd day after a failed payment, a $15 late fee will be applied to your invoice
  4. Collections: Continued non-payment may result in account termination and collection efforts

To resume services, you must:

4.4 Refunds and Service Guarantees

We strive for 100% customer satisfaction. If you are unsatisfied with a service:

Refunds (if issued) are typically processed within 5-7 business days to the original payment method.

5. Service Cancellation and Changes

5.1 Customer Cancellation

You may cancel your recurring services at any time by contacting us:

Provide at least 24 hours' notice before your next scheduled visit to avoid being charged.

No cancellation fees. You will only be charged for services already rendered.

5.2 Skip or Reschedule Visits

To skip or reschedule a single visit:

5.3 Service Suspension or Termination by Company

We reserve the right to suspend or terminate services, with or without cause, at any time for any reason, including but not limited to:

  • Non-payment or past-due invoices
  • Violation of these Terms
  • Unsafe or hazardous conditions on your property
  • Abusive, threatening, or inappropriate behavior toward our staff
  • Property access issues or security concerns
  • Capacity constraints or operational reasons
  • Any other reason we deem necessary in our sole discretion

If we suspend or terminate your services, you will be notified via email or SMS. You will only be charged for services rendered up to the suspension/termination date.

6. Communication Preferences

6.1 Primary Communication Methods

All communication with Momentum Lawn Care & Services is conducted via text/SMS or email.

You will receive communications via:

For customer support, contact us at:

6.2 Consent to Electronic Communications

By using our Services, you consent to receive:

You may opt out of marketing communications at any time by replying STOP to SMS messages or clicking "unsubscribe" in emails. You cannot opt out of transactional/service-related communications while you have active services.

7. Property Access and Preparation

7.1 Access to Property

By scheduling services, you grant us permission to access your property to perform the requested lawn care services. You agree to:

7.2 Property Damage and Liability

We take great care in performing our services. However:

Please notify us immediately at [email protected] if property damage occurs so we can address it promptly.

8. Use of Photos and Videos for Marketing

By using our Services, you grant Momentum Lawn Care & Services the right to:

  • Take photos and videos of your property before, during, and after service
  • Use before/after photos and progression videos for marketing and promotional purposes
  • Post images and videos on our website, social media, advertising, and marketing materials
  • Use your property address general area (e.g., "Zephyrhills neighborhood") in marketing (not full address)

This license is perpetual, worldwide, royalty-free, and non-exclusive. You retain ownership of your property, but grant us unlimited rights to use photos/videos we create.

If you do NOT consent to this, you must notify us in writing at [email protected] before your first service.

9. Service Interruptions and Force Majeure

9.1 Weather and Uncontrollable Events

Services may be delayed or rescheduled due to:

We will make reasonable efforts to reschedule missed visits. You will not be charged for services not performed.

10. Intellectual Property

10.1 Our Content

All content on our Site (text, images, logos, graphics, videos, design) is owned by Momentum Lawn Care & Services and protected by copyright, trademark, and other intellectual property laws.

You may not:

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY FLORIDA LAW:

Some states do not allow limitations on certain warranties or damages, so some limitations may not apply to you. You may have additional rights under Florida law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Momentum Lawn Care & Services, its owners, officers, employees, contractors, and agents from any claims, damages, losses, or expenses (including attorney's fees) arising from:

13. Dispute Resolution and Governing Law

13.1 Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes will be resolved in the state or federal courts located in Pasco County, Florida.

13.2 Informal Resolution First

If you have a dispute, please contact us first at [email protected] or (813) 252-1023. We will attempt to resolve the issue informally within 30 days.

13.3 Arbitration Agreement

If we cannot resolve a dispute informally, you agree that any dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association in Pasco County, Florida, rather than in court.

BY AGREEING TO THESE TERMS, YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT.

This arbitration agreement does not prevent you from bringing issues to the attention of federal, state, or local agencies or filing a complaint with consumer protection authorities.

13.4 Small Claims Court Exception

Either party may bring a claim in small claims court instead of arbitration if the claim qualifies under Florida small claims court rules.

14. Warranty Disclaimer

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

We make no guarantees about lawn health, grass growth, weed control, or aesthetic outcomes, as these are affected by many factors beyond our control (weather, soil, pests, disease, etc.).

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court, the remaining provisions will remain in full force and effect.

16. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated by:

Continued use of our Services after changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you must cancel your services.

17. Contact Information

If you have questions about these Terms, please contact us:

Momentum Lawn Care & Services

Zephyrhills, Florida

Phone/SMS: (813) 252-1023

Email: [email protected]

Main Website: https://momentumlawncare.com

Landing Page: https://join.momentumlawncare.com

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Momentum Lawn Care & Services regarding your use of our Services and supersede any prior agreements or understandings.

19. Assignment

You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign these Terms to any successor or affiliate at our discretion.

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